Providing feedback to your staff plays a critical part in your business productivity as it allows your employees to grow and learn. Investing in your employees means investing in your business. In addition, regular staff performance reviews are an opportunity to get valuable feedback from your employees on how you and your managers are performing. Therefore, taking the time to appropriately review staff progress is essential. 

This can be a daunting task for a veterinary practice owner, partly because of the time it takes, the knowhow involved in such a task, and often because of the personal relations that develop in veterinary clinics over the years. 

 Lisa Murray is available to provide training and useful templates to managers on the ins and outs of staff appraisals and performance evaluations, as well as the implementation of Performance Improvement Plans (PIPs) as required.